Customer with disability accuses Nguyen Tong Bui LLC of violating accessibility laws

U.S. District Court for the Eastern District of Louisiana
U.S. District Court for the Eastern District of Louisiana
0Comments

A Louisiana resident alleges that a local business failed to provide accessible facilities for individuals with disabilities, raising concerns about compliance with both federal and state anti-discrimination laws. The complaint was filed by Michael Lucas in the United States District Court for the Eastern District of Louisiana on March 17, 2026, naming Nguyen Tong Bui LLC as the defendant.

According to the filing, Michael Lucas is an individual residing in Washington Parish, Louisiana. He states that he has paraplegia due to a spinal cord injury and requires a wheelchair for mobility. The defendant, Nguyen Tong Bui LLC, is described as a Louisiana Limited Liability Company operating at 15019 LA-21 in Bogalusa, where it runs an Exxon Time Saver business. Lucas claims that during his most recent visit to the property in February 2026, he encountered architectural barriers that prevented him from accessing goods and services offered at the location.

The complaint outlines several alleged violations under Title III of the Americans with Disabilities Act (ADA) and corresponding provisions of the Louisiana Commission on Human Rights (LCHR). Lucas asserts that “the access aisle that serves the designated-accessible parking spaces does not lead to a ramp or curb cut,” and even if there were a curb cut present, “there is an impermissible change in level from the access aisle to the Property’s entrance.” Additional issues cited include “the route from the gas pumps to the Property’s entrance contains an impermissible change in level,” “there is no level landing in front of the Property’s main entrance,” as well as other mobility-related ADA barriers yet to be identified following a complete inspection.

Lucas claims these conditions have excluded him from participating equally in programs, services, and activities available at the property. He reports being substantially impaired in major life activities such as walking and standing due to his disability. The lawsuit alleges that removal of these barriers is “readily achievable” and would not impose an undue burden on Nguyen Tong Bui LLC. According to Lucas’s legal team, addressing these issues would allow him equal opportunity “to participate in, or benefit from, the goods, services, and accommodations which are offered to the general public at the Property.”

The legal arguments presented rely on both federal law—the Americans with Disabilities Act—and state law under LCHR statutes. The complaint references LA. REV. STAT. ANN. § 51:2247 which prohibits denying individuals with disabilities full enjoyment of public accommodations. It also notes that LCHR provides relief for those who believe they have been injured by discriminatory practices.

Lucas seeks multiple forms of relief from the court: a declaration that Nguyen Tong Bui LLC’s property violates both ADA and LCHR requirements; an order directing changes necessary for compliance; compensatory damages for injuries sustained due to alleged discrimination; reasonable attorneys’ fees; costs including expert fees; and any other relief deemed appropriate by the court.

The case was filed by Andrew D. Bizer of The Bizer Law Firm LLC based in New Orleans. The case identification number is 2:26-cv-00581.

Source: 226cv00581_Michael_Lucas_v_Nhuyen_Tong_Complaint_Eastern_District_of_Louisiana.pdf



Related

Michael M Simpson Acting United States Attorney for the Eastern District of Louisiana

Arrest warrant issued for Atlanta woman who failed to report to federal prison

A federal arrest warrant has been issued for Emuobosan Emanuella Hall after she failed to report for an eight-year prison term related to a romance scam case targeting older women. Authorities are seeking public assistance while highlighting continued efforts against fraud.

David I. Courcelle, U.S. Attorney for the Eastern District of Louisiana

Alfred Humbles sentenced to time served for stalking conviction

Alfred Humbles has been sentenced to time served after pleading guilty to stalking his former girlfriend through threatening messages between late 2018 and early 2019. The case involved multiple law enforcement agencies across Louisiana.

U.S. District Court for the Middle District of Louisiana

Marlon Jackson accuses Tres Bell LLC shopping center of disability discrimination under ADA and state law

A Louisiana resident has filed a lawsuit against Tres Bell LLC, alleging that a shopping center is not accessible to people with disabilities.

Trending

The Weekly Newsletter

Sign-up for the Weekly Newsletter from Louisiana Courts Daily.